Support Technician also implements and take care of new computer projects and hardware installations. They must possess knowledge of contemporary hardware equipment and IT-related duties. This professional assembles and configures all network components. They also collaborate with other departments to facilitate hardware acquisitions and deployment.
Apart from hardware assembly and maintenance, the technician evaluates new computer products for deployment in the organization. They will research and recommend hardware products for purchase and provide all technical specifications required for networking hardware and software products. They record and schedule timely maintenance, upgrades, and repairs on an on-going basis.
The job profile includes hardware acquisitions and deployment in addition to coordinating all ancillary services. The computer support technician must also offer training to the staff to handle crisis situations. They are responsible for all aspects of staff workstation hardware, networked peripheral devices, and other networking hardware.
As required the professional must also focus on the computer and networking software products. They should research and deploy corrective measures to resolve complex PC problems. Repair Technician maintains an inventory of all monitors, keyboards, and other crucial equipment. They also generate reports on PC performance through periodic testing. Hardware Technicians construct, install and test customized computer configurations based on the platforms and operating systems present in the organization.